Thank you for being a part of Arbutus Folk School. Our current cancellation policy is as follows:
If you have purchased a spot in a class and can no longer attend, please notify us as soon as possible so we can open your spot to someone else.
If you notify us of your cancellation two weeks before the start of class or earlier, we will refund your registration fee in full. You may choose to receive a cash refund or to retain this amount in credit for use on another class.
If you notify us of your cancellation between one and two weeks before the start of class, we are able to provide a cash refund of your registration fee at 50%, or you may retain your full registration fee as credit for use on another class.
If you notify us of your cancellation less than one week before the start of class, we are unable to refund your registration fee.
For classes that involve extensive preparation of materials by the instructor, or for classes taught by artists traveling from out of town, you must notify us of your cancellation three or more weeks before the start of class to receive a full refund.
We are not able to offer refunds or make-up sessions for students who miss their class. Thank you for your understanding.
Please contact us to discuss options for cancellation in the event of illness or medical emergency.
Arbutus Folk School reserves the right to cancel classes at the discretion of its instructors and staff, as for a global pandemic or extreme weather. If a class is canceled, enrolled students will be notified by email and/or phone call and can choose to retain credit towards another class, designate their course fee as a donation to Arbutus, or receive a refund. In most cases, we will reschedule affected classes for enrolled students to attend when the cause of cancellation has been resolved. Please note that our woodworking and ceramics facilities, while shaded and well-ventilated, do not have air conditioning. High summertime heat indexes are causing a small increase in cancellations for student and instructor safety, although this remains relatively rare.
For cancellations and cancellation-related inquiries, contact email@example.com. Thank you!