We usually say “Ar-BYOO-tus” – but you can say it however you like!
When are you open?
Classes are held between 9am and 9pm throughout the week, and registered students come and go according to their class schedule. Arbutus Folk School is open to the general public by appointment at firstname.lastname@example.org or 360-350-0187. We hope to resume regular open hours when our staffing has recovered to pre-pandemic levels.
Where do I park?
If you’re looking for parking to attend a class or event at Arbutus, you will find plenty of downtown-area street parking in our immediate vicinity. This parking is metered during weekday business hours and free on evenings and weekends. The closest free parking would be street parking near Harbor Church, a short walk away from our facilities.
How do I find out about upcoming classes?
Sign up for our newsletter here to receive monthly class lists, and check our website often as we update it weekly. You can view all upcoming classes here.
Do you sell gift certificates for your classes?
Yes! Arbutus Folk School gift certificates make a wonderful present for a loved one. You can choose any amount you’d like. Gift certificates are sent either by email or by postal mail with a brochure to whatever address you’d like. Gift certificates are still good even if lost, and they never expire. Gift certificates are also transferable, but not refundable. To make arrangements for the purchase of a gift certificate, visit our Gift Certificate page!
Are masks required?
Please read your course description carefully to learn whether masks are required for your class. For classes in which masks are not required, they remain welcome and encouraged.
Students can pick up their work at least one week after their class has ended, during the Open Studio times listed below. Work that is not picked up after 30 days will be discarded.
I received an email saying my registration is Pending. How do I finalize my registration?
A “Pending” status sometimes occurs if your session timed out or you were otherwise unable to pay when you began signing up.
For any students who are “Pending,” we can email an invoice to you for the class fee, which will allow you to send payment online at your convenience. Alternately, we are happy to process your payment over the phone at 360-350-0187. Please contact us at email@example.com to let us know your preference.
After we receive your payment, your registration will be finalized and your spot in the class will be secured.
How do waitlists work?
If you are interested in a class that has already filled, you will have the option to join the waitlist for the class. We encourage students to pursue this option, as there is usually a fair chance of other students dropping out.
Whenever an enrolled student drops out, we contact students on the waitlist in the order of sign-up, offering the spot and asking for confirmation by a given deadline. Waitlisted students interested in taking the opened spot will need to send payment for the class by phone or through a personalized invoice sent by email. If we don’t hear from you before the given deadline, we will offer the spot to the next student on the waitlist.
Sometimes an enrolled student drops out just a few days or even hours before the class starts, and in those cases we will email the entire group of waitlisted students with the opportunity to take their place, and in some cases will follow up by phone. We will give the spot to whoever confirms with us first.
Unfortunately, we are unable to notify waitlisted students when similar classes are opened for registration. You will need to keep an eye on our website or newsletter to sign up for any classes that are of interest, even for repeat classes for which you may have already joined a waitlist for another date.
Due to capacity concerns relating to Covid, we are unable to accept drop-ins to our classes at this time, including waitlisted students hoping to find an open spot. We are also limiting class sizes to smaller groups than usual, resulting in longer-than-usual waitlists. Thank you for your encouragement, flexibility, and support as we continue working to manage the effects of Covid in our programming.
We are temporarily offering to email interested students whenever a new wheelthrowing course is posted for sign-ups. To be added to this email list, reach out to us at firstname.lastname@example.org.
How do I use my class credit?
If you are holding class credit in your account, please call or email us to sign up for your next class and we will apply your balance to your registration. email@example.com | 360-350-0187
Before registering for a series (a course which contains more than one class) students should make sure that individual class dates aren’t in conflict with their schedules because we cannot provide refunds or make-ups. Course payment is for the entire series and not individual classes within the series. If you do miss a class, let your instructor know, and they will be happy to answer your questions about what you may have missed.
What if I have a class to attend but am feeling ill?
Please do not attend Arbutus classes if you are feeling ill. We especially ask that students experiencing any symptoms relating to Covid-19 wait until their symptoms have subsided before coming back to class. If you let our office know that you are ill ahead of your class date, we can arrange a partial credit which can be used for future registrations.
Can I send someone to attend a class in my place?
Please contact our office staff at 360-350-0187 or firstname.lastname@example.org in the event that you are not able to attend a class. It is important that each student in attendance matches the student information we have on file for liability and emergency response purposes. If you have a friend or family member interested in attending the class in your place, please allow us the opportunity to first offer your open spot to waitlisted students; we will be happy to enroll your friend or family member in the opened spot if there is no waiting list, or if waitlisted students decline the spot. We appreciate you coordinating with us on this!
Is Open Mic Night happening?
Yes! We have now resumed Open Mic Night. Learn more here.
Are alcoholic beverages available or allowed at Arbutus Folk School classes?
No. We do not currently sell alcoholic beverages in our building. However, it’s always fun to head over to a downtown bar or restaurant for drinks after your Arbutus class. Because our workspaces include costly equipment, student works-in-progress, and some dangers such as sharps and heat, we ask that students not attend Arbutus classes under the influence of drugs and alcohol. Thank you for respecting fellow students and staff by adhering to this policy.
Do you offer private group classes?
Yes, we are happy to work with you to develop a private, fixed-rate class for your family or group of friends in ceramics, fiber arts, woodworking, and other possibilities. Cost varies depending on materials and time. To make arrangements, email email@example.com.
Do you rent out your facilities for meetings and events?
In our convenient downtown location (610 4th Ave E) we have an 8-12 person meeting room available for rent for up to 6 hours at a time between 9am and 9pm. Contact Hillary at firstname.lastname@example.org for pricing, amenities, and availability.
For parties interested in a private ceramics or woodworking experience in our facilities, contact email@example.com.
Can I have your sawdust?
Arbutus does have some sawdust, but not as much as you would find at a cabinet shop or other commercial woodworking business. If you are looking for repeated access to sawdust, better check elsewhere. However, if you’d like to take home a trash bag of sawdust just once or twice, we are happy to make arrangements for that with you. Contact firstname.lastname@example.org to make a plan.