If you’re looking for parking to attend a class or event at Arbutus, you will find plenty of downtown-area street parking in our immediate vicinity. This parking is metered during weekday business hours and free on evenings and weekends. The closest free parking would be street parking near Harbor Church, a short walk away from our facilities.
Can I have your sawdust?
Arbutus does have some sawdust, but not as much as you would find at a cabinet shop or other commercial woodworking business. If you are looking for repeated access to sawdust, better check elsewhere. However, if you’d like to take home a trash bag of sawdust just once or twice, we are happy to make arrangements for that with you. Contact firstname.lastname@example.org to make a plan.
How do you pronounce "Arbutus"?
We usually say “Ar-BYOO-tus” – but you can say it however you like!
Are there scholarships to your classes?
Yes! Scholarships are available for youth with financial need. More information is available here, and you can email email@example.com with questions.
How do I find out about upcoming classes?
Sign up for our newsletter here to receive monthly class lists, and check our website often as we update it weekly. You can view all upcoming classes here.
I received an email saying I am Registered Not Paid. How do I pay?
A “Registered Not Paid” status sometimes occurs if your session timed out or you were otherwise unable to pay when you began signing up.
For any students who are “Registered Not Paid,” we will promptly email an invoice to you for the class fee, which will allow you to send payment online at your convenience. Alternately, we are happy to process your payment over the phone at 360-350-0187.
After we receive your payment, your registration will be finalized and your spot in the class will be secured. If you do not see an invoice in your email inbox after receiving the “Registered Not Paid” alert, please follow up with us at firstname.lastname@example.org.
How do waitlists work?
If you are interested in a class that has already filled, you will have the option to join the waitlist for the class. We encourage students to pursue this option, as there is usually a fair chance of other students dropping out.
Whenever an enrolled student drops out, we contact students on the waitlist in the order of sign-up, offering the spot and asking for confirmation by a given deadline. Waitlisted students interested in taking the opened spot will need to send payment for the class by phone or through a personalized invoice sent by email. If we don’t hear from you before the given deadline, we will offer the spot to the next student on the waitlist.
Sometimes an enrolled student drops out less than 24 hours before the class starts, and in those cases we will email the entire group of waitlisted students with the opportunity to take their place, and in some cases will follow up by phone. We will give the spot to whoever confirms with us first.
Unfortunately, our booking system does not allow us to notify waitlisted students when similar classes are opened for registration. You will need to keep an eye on our website or newsletter to sign up for any classes that are of interest, even for repeat classes for which you may have already joined a waitlist for another date. While this feature of our booking system excels in protecting your privacy, we recognize it presents an inconvenience for some students. We appreciate your patience and understanding.
Due to capacity concerns relating to Covid, we are unable to accept drop-ins to our classes at this time, including waitlisted students hoping to find an open spot. We are also limiting class sizes to smaller groups than usual, resulting in longer-than-usual waitlists. Thank you for your encouragement, flexibility, and support as we continue working to manage the effects of Covid in our programming.
How do I use my class credit?
If you are holding class credit in your account, please call or email us to sign up for your next class and we will apply your balance to your registration. email@example.com | 360-350-0187
Do you fire work for members of the community?
Yes, although community members interested in having their work fired at Arbutus should be aware that our students’ work always takes precedence in kiln space, and we cannot meet requests for firing services on a deadline.
Our firings are to cone 6. Payment is required at drop-off – cash, credit, and check accepted.
Firing fees are as follows:
$60 per firing
$30 per firing
$15 per firing
By the Square Foot
$4 per firing
Minimum Firing Fee
$8 (bisque firing + glaze firing)
All work dropped off for firing must be labeled with name, date, and type of clay.Work may not include any combustible materials (e.g. wood, newspaper) and must not be solid or extremely thick.Work must be removed from containers and placed on Arbutus ware boards. Any packaging or containers you leave in the studio will be discarded.
Drop-off of work is by appointment only, arranged by emailing us at firstname.lastname@example.org. Our Studio Manager, Kate, will work with you to find a time that works for both of you.
Expect firing to be completed within 2 weeks. Pick-up for fired work is on Monday nights between 6pm and 9pm.Work must be picked up within 6 weeks of drop-off. If you need an extension, you can call 360-350-0187 or email email@example.com. If you do not pick up your work within 6 weeks of drop-off or make arrangements for an extension with our staff, your work will be discarded.
To make arrangements to fire your work at Arbutus, please email firstname.lastname@example.org.
Is Open Mic Night happening?
Ah, we love and miss Open Mic Night but have placed it on hiatus for now. We are exploring the possibility of resuming Zoom-based Open Mic Nights but haven’t yet finalized plans. We ultimately hope to bring back Open Mic Nights in all their glory when we can safely resume in-person meetings. If you’re interested in helping with sound or other needs for future in-person events, or have a lead on possible spaces to gather, please let us know at email@example.com, attn: Hillary.